Bank of America Personal Login

Video demonstration and instructions on how to use Bank of America Personal Login:

1. Load the following URL:

2. Enter your username on the Online ID text field.

3. Enter your password on the Passcode text field.

4. Click Sign In and that's it, you should be logging in.



Can't sign in properly? Follow these steps to reset your Passcode:

1. Click Sign-in help options link.

2. Choose Forgot your Passcode? link.

3. Answer the required text fields.

4. Click Continue to move on to the next page.

5. Follow next onsceen intructions to finalize the process.


Still can't sign in properly? Contact Bank of America directly to assist you with the Bank of America Personal Login process:


Online Banking support


Passcode or Online ID issues:

Mon.-Fri. 7 a.m.-10 p.m. local time

Sat.-Sun. 8 a.m.-5 p.m. local time 

Bill Pay issues: 

Mon.-Fri. 7 a.m.-10 p.m. local time

Sat.-Sun. 8 a.m.-7 p.m. local time

Technical support issues:

Mon.-Fri. 8 a.m.-9 p.m. ET

Sat.-Sun. 9 a.m.-5 p.m. ET


Text Banking support


Monday-Sunday (support available anytime)


You are encouraged to save this page in case you need to check on changes about Bank of America Personal Login in the future.